Go Where the Buffalo Are

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In this episode of Podiatry Marketing, Jim McDannald, DPM, and Tyson Franklin discuss the marketing idea “go where the buffalo are,” meaning podiatrists should position their services and messaging where patient demand already exists rather than trying to create it from scratch.

They contrast high-demand topics like heel pain with low-awareness offerings like shockwave therapy, noting that external promotion of shockwave therapy reduced new patient numbers, whereas heel-pain ads consistently performed well; shockwave therapy worked better as an internal marketing channel after patient education.

They stress using patient language, placing the right message in front of the right audience, both online and offline, and avoiding mismatched channels, such as advertising for running injuries in a nursing home newsletter. They also highlight “hidden herd” follow-ups for stalled treatments, choosing high-value patient groups, aligning services with desired niches, and doubling down on proven referral sources (e.g., specific physicians or specialists).

✉️ Contact: jim@podiatrygrowth.com